Last Updated: 15th September 2024

At That Kid Thing Pty Ltd (ABN 6005 910 4509), trading as That Kid Thing ("we," "us," or "the Company"), we’re all about nurturing young minds through STEAM and Islamic education – but we also take privacy seriously. We’re committed to safeguarding your personal information and keeping it private and secure.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.thatkidthing.com.au ("this site"), or use our services. We believe in transparency, so if you have any questions about how your data is handled, please don’t hesitate to reach out to us!

This Privacy Policy forms part of, and is subject to, our Terms and Conditions.

We Care About Your Privacy:

• We will never rent, trade, or sell your email address to anyone.

• Your personal details, including your email address, will never be publicly displayed.

1. What Information We Collect

We collect personal information necessary to provide you with our services. This may include:

• Personal details (e.g., name, address, email, phone number)

• Emergency contact details

• Payment information (e.g., credit card details, payment history)

• Child’s name (of the child attending classes)

2. How We Collect Your Information

We collect personal information directly from you through:

• Our website (e.g., forms, user accounts, bookings)

• Third-party services (e.g., external booking platforms like Kidsbook)

• Email communication or phone inquiries

• Third-party tools (e.g., Google Analytics and cookies)

3. Cookies

This site uses cookies to enhance your user experience. Cookies are small text files placed on your computer or device when you visit a website. Cookies are used to:

• Remember your preferences

• Manage the signup and login process

• Facilitate e-commerce transactions

• Collect anonymous analytics data (e.g., via Google Analytics)

You may adjust your browser settings to decline cookies. However, doing so may affect your ability to use certain features of the site.

4. How We Use Your Personal Information

Your personal information is used for the following purposes:

• Processing bookings, purchases, and payments

• Verifying your identity

• Communicating important updates about your bookings or classes

• Providing customer support

• Sending promotional emails, newsletters, and special offers (you may unsubscribe at any time)

• Improving the functionality and security of our website

5. Third-Party Providers

We may share your personal information with third-party service providers in order to deliver our services, including:

• Payment Processors: Stripe, Square and PayPal for secure payment processing.

• External Booking Platforms: Kidsbook for booking management.

• Email Services: To manage communication and newsletters.

• Analytics Tools: Google Analytics to collect usage data to improve our website.

We take reasonable steps to ensure that any third-party providers we engage are bound by privacy obligations in relation to your personal information.

6. Marketing Communications

We may send you marketing communications, including newsletters, promotional offers, and updates about our services. If you do not wish to receive marketing communications, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at info@thatkidthing.com.au.

7. User Rights

You have the right to:

• Access your personal information: You can request access to the personal information we hold about you by logging into your account or by contacting us at info@thatkidthing.com.au.

• Update your personal information: You may update your details by logging into your account or contacting us.

• Request corrections or deletions: If your information is incorrect or out of date, we will amend or delete your information upon request.

8. Security of Your Information

We take all reasonable precautions to ensure that your personal information is secure. This includes:

• Secure servers and encryption

• Firewalls and antivirus software

• Password protection for electronic data

We aim to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

9. Sharing Your Information

We do not sell, trade, or rent your personal information. We may disclose your personal information:

• To comply with legal obligations or law enforcement requests

• To third-party service providers as necessary to provide our services (e.g., payment processors)

• To safeguard the rights, property, or safety of That Kid Thing, our customers, or others

10. Retention of Your Data

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Contacting Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: info@thatkidthing.com.au

12. Changes to This Privacy Policy

From time to time, we may need to update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review the policy periodically.